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Improper shipping practices
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<blockquote data-quote="cino321" data-source="post: 1021374" data-attributes="member: 6786"><p>It's even more frustrating when you are a cover driver or you go and do a pick up for someone else and you realize they haven't trained their customers properly. </p><p></p><p>Common things I encounter: </p><p>-Not ready at pick up time (everyday) </p><p>-Packages not sealed or incorrect cartons such as ones that are too weak and under rated for the weight of the contents</p><p>-The EOD hasn't been ran in months</p><p> -Reusing cartons with old labels/SPA labels left on cartons </p><p></p><p>Simple things that can be avoided if the customer is informed by the driver. It's not just to my benefit as the driver, but to their benefit as a customer because it minimizes service disruptions. How often do you find a package in your truck that you picked up yesterday? How often does a pick up piece get damaged while in the car on the way back to the building?</p></blockquote><p></p>
[QUOTE="cino321, post: 1021374, member: 6786"] It's even more frustrating when you are a cover driver or you go and do a pick up for someone else and you realize they haven't trained their customers properly. Common things I encounter: -Not ready at pick up time (everyday) -Packages not sealed or incorrect cartons such as ones that are too weak and under rated for the weight of the contents -The EOD hasn't been ran in months -Reusing cartons with old labels/SPA labels left on cartons Simple things that can be avoided if the customer is informed by the driver. It's not just to my benefit as the driver, but to their benefit as a customer because it minimizes service disruptions. How often do you find a package in your truck that you picked up yesterday? How often does a pick up piece get damaged while in the car on the way back to the building? [/QUOTE]
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