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Innocent until proven guilty? yeah ok
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 303798" data-attributes="member: 12570"><p>Let me preface this by stating that I am not a supervisor. I have put in my letter on several occassions but there was a hiring freeze in place and now, with 19 yrs in, it would not make sense (for me) to make a move at this point. I was also 8 years military prior to coming to UPS so the transition was that much easier.</p><p> </p><p>Your last post reveals more of the story than your initial post. I find it curious that your first four years were, for the most part, concern free and that it is only this past year where you have run in to some issues. You also describe your personal life as being somewhat chaotic, which may be impacting your professional life. I am sure by now you realize that UPS doesn't acknowledge us as having a personal life and could care less what issues you have there as long as you focus on the task at hand. </p><p> </p><p>You mention that you feel that a change of scenery would greatly help you turn this situation around. I agree, as do several other posters, but only to the extent that you are able to work to get back to the driver that you were during your first four years. I noticed throughout your posts that you tend to place blame on others for some of the issues that you have encountered on road. As I stated earlier, I think you need to sit back and honestly and objectively assess your performance and then work to resolve any issues that you find during this assessment. The incident with road rage lady was you--this can't be blamed on anyone else. Your response at WalMart was you. Your behavior at the bulk stop was you. Imagine how different the scenario had been if you had simply ignored road rage lady, completed your park, and delivered the stop without acknowledging or, even worse, responding to her behavior. Or when you were at WalMart, the tension may have been greatly reduced had you apologized (I don't care if you meant it or not) for dropping the pkg and assured the receiver that you would work hard to make sure it didn't happen again. Perhaps talking to the security guard as though he were a human being, acknowledging your mistake (showing up late), and going about the rest of your day. Your assumption at the bulk stop that no one was home and delivering to the garage rather than the front door was, in hindsight, incorrect and actually cost you more time than if you had followed the method of delivering to the usual means of entry. At that point, a simple "I'm sorry, I didn't see any vehicles and thought that no one was home, I'd be happy to bring the pkgs inside for you" would have gone a long way toward ensuring a smooth delivery sequence rather than the one that you encountered. Your lack of response may have come off as being rude in and of itself. We have a driver in my center who is not rude at all but has very little contact with his customers and that has come off as rude in their minds as I follow him and they have told me this.</p><p> </p><p>To sum up, take the preload position, take this time to self-assess your performance, take note of how hard these kids work for peanuts, and turn this around as it sounds like you have a lot to offer. If you are able to change centers, take advantage of that change to make a personal change because if you don't your problems will follow you. Good luck.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 303798, member: 12570"] Let me preface this by stating that I am not a supervisor. I have put in my letter on several occassions but there was a hiring freeze in place and now, with 19 yrs in, it would not make sense (for me) to make a move at this point. I was also 8 years military prior to coming to UPS so the transition was that much easier. Your last post reveals more of the story than your initial post. I find it curious that your first four years were, for the most part, concern free and that it is only this past year where you have run in to some issues. You also describe your personal life as being somewhat chaotic, which may be impacting your professional life. I am sure by now you realize that UPS doesn't acknowledge us as having a personal life and could care less what issues you have there as long as you focus on the task at hand. You mention that you feel that a change of scenery would greatly help you turn this situation around. I agree, as do several other posters, but only to the extent that you are able to work to get back to the driver that you were during your first four years. I noticed throughout your posts that you tend to place blame on others for some of the issues that you have encountered on road. As I stated earlier, I think you need to sit back and honestly and objectively assess your performance and then work to resolve any issues that you find during this assessment. The incident with road rage lady was you--this can't be blamed on anyone else. Your response at WalMart was you. Your behavior at the bulk stop was you. Imagine how different the scenario had been if you had simply ignored road rage lady, completed your park, and delivered the stop without acknowledging or, even worse, responding to her behavior. Or when you were at WalMart, the tension may have been greatly reduced had you apologized (I don't care if you meant it or not) for dropping the pkg and assured the receiver that you would work hard to make sure it didn't happen again. Perhaps talking to the security guard as though he were a human being, acknowledging your mistake (showing up late), and going about the rest of your day. Your assumption at the bulk stop that no one was home and delivering to the garage rather than the front door was, in hindsight, incorrect and actually cost you more time than if you had followed the method of delivering to the usual means of entry. At that point, a simple "I'm sorry, I didn't see any vehicles and thought that no one was home, I'd be happy to bring the pkgs inside for you" would have gone a long way toward ensuring a smooth delivery sequence rather than the one that you encountered. Your lack of response may have come off as being rude in and of itself. We have a driver in my center who is not rude at all but has very little contact with his customers and that has come off as rude in their minds as I follow him and they have told me this. To sum up, take the preload position, take this time to self-assess your performance, take note of how hard these kids work for peanuts, and turn this around as it sounds like you have a lot to offer. If you are able to change centers, take advantage of that change to make a personal change because if you don't your problems will follow you. Good luck. [/QUOTE]
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