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Brown Cafe UPS Forum
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Innocent until proven guilty? yeah ok
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 303894" data-attributes="member: 12570"><p>I also think he means flagging pickups, which is where you ask the customer to put a sign out if he/she has pkgs going. This can be a huge timesaver but can also come back to bite you because we have had instances where the driver has gone by the pickup, did not see a sign, and then the customer puts the sign up after the driver has already gone by, calls the toll-free with a missed p/u concern. I have several customers who insist upon doing this but I still stop every day and go in to see if they have anything going. We have one driver here who has started calling his p/u customers on his cell--again, huge timesaver but it has bit on him on the butt on several occassions. He has 70+ pickup stops so you can see where he can save a great deal of time but these customers are paying $14/week (maybe less as the daily P/U charge is on a sliding scale depending upon volume shipped) for this service plus the cover driver catches grief because he stops and they ask him why the regular driver doesn't. Puckin is a cover driver so he should NEVER use this shortcut or any other for that matter.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 303894, member: 12570"] I also think he means flagging pickups, which is where you ask the customer to put a sign out if he/she has pkgs going. This can be a huge timesaver but can also come back to bite you because we have had instances where the driver has gone by the pickup, did not see a sign, and then the customer puts the sign up after the driver has already gone by, calls the toll-free with a missed p/u concern. I have several customers who insist upon doing this but I still stop every day and go in to see if they have anything going. We have one driver here who has started calling his p/u customers on his cell--again, huge timesaver but it has bit on him on the butt on several occassions. He has 70+ pickup stops so you can see where he can save a great deal of time but these customers are paying $14/week (maybe less as the daily P/U charge is on a sliding scale depending upon volume shipped) for this service plus the cover driver catches grief because he stops and they ask him why the regular driver doesn't. Puckin is a cover driver so he should NEVER use this shortcut or any other for that matter. [/QUOTE]
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Innocent until proven guilty? yeah ok
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