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Brown Cafe UPS Forum
UPS Discussions
Innocent until proven guilty? yeah ok
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<blockquote data-quote="doctor brown 688" data-source="post: 304735" data-attributes="member: 13203"><p>Puck, Hang in there! Deal with the situation at hand,work as instructed while things are being hashed out. Very good advice from DP! Does your local only have one B.A.? Call the Union hall and ask to speak with another B.A. and/or their boss. I know how customers can be at times,my advice is limit your contact with them and just get in and out(I always liked the ones who figure because they are paying,you are their personal shelf stocking boy ha!ha!) The company does not always side with customer, we have several drivers that can't(by customer request) or refuse to deliver to certain stops(customer we have is anal about UPS pulling on his concrete drive,has cussed and called in on at least a dozen drivers,his packages are hold for pick up). Bottom line,those kind of customers are out there but to have as many as you say, you may need to try a different approach once you get things set right.</p><p>Best of luck!</p></blockquote><p></p>
[QUOTE="doctor brown 688, post: 304735, member: 13203"] Puck, Hang in there! Deal with the situation at hand,work as instructed while things are being hashed out. Very good advice from DP! Does your local only have one B.A.? Call the Union hall and ask to speak with another B.A. and/or their boss. I know how customers can be at times,my advice is limit your contact with them and just get in and out(I always liked the ones who figure because they are paying,you are their personal shelf stocking boy ha!ha!) The company does not always side with customer, we have several drivers that can't(by customer request) or refuse to deliver to certain stops(customer we have is anal about UPS pulling on his concrete drive,has cussed and called in on at least a dozen drivers,his packages are hold for pick up). Bottom line,those kind of customers are out there but to have as many as you say, you may need to try a different approach once you get things set right. Best of luck! [/QUOTE]
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Innocent until proven guilty? yeah ok
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