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Instructed to Deliver Damages???
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<blockquote data-quote="scratch" data-source="post: 418371" data-attributes="member: 1674"><p>There ain't no way I would deliver a package that is obviously damaged. Username, you did the right thing, that supervisor is nuts. Like Upstate said, you should look at this from a customer's point of view. If I came home from work and found a package with broken glass coming out of it or empty, I would raise all kinds of hell at the delivery company and the shipper. As a Driver, you are going to lose more money for UPS to take the time to go back and pick it up. And you will have to deal with a irate customer on top of that. I have always recorded damaged packages as damaged and turned them into the clerk that night.</p></blockquote><p></p>
[QUOTE="scratch, post: 418371, member: 1674"] There ain't no way I would deliver a package that is obviously damaged. Username, you did the right thing, that supervisor is nuts. Like Upstate said, you should look at this from a customer's point of view. If I came home from work and found a package with broken glass coming out of it or empty, I would raise all kinds of hell at the delivery company and the shipper. As a Driver, you are going to lose more money for UPS to take the time to go back and pick it up. And you will have to deal with a irate customer on top of that. I have always recorded damaged packages as damaged and turned them into the clerk that night. [/QUOTE]
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Instructed to Deliver Damages???
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