Today on my way to the clerk area to turn in my nss number and such packages, I was writing up two packages that I did not deliver because they were damaged. One package was an envelope that had the contents missing and the other was an Amazon box that had broken glass inside. Anyway, I was finishing up and a supervisor asked why I didn't deliver them, I showed him and he said that I should deliver them and let our claims department handle it from there. Are you kidding me, the Amazon box had glass coming out all corners and the envelope had nothing inside and this guy wants me to deliver them. He said from now on to deliver all packages no matter what the shape. I don't understand how this is good for the customer to receive an empty envelope or damaged merchandise. Have any of you been instructed to do the same.