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Instructed to Deliver Damages???
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<blockquote data-quote="Jack4343" data-source="post: 418423" data-attributes="member: 7328"><p>I had an issue last Mother's Day with a broken vase full of flowers from 1800Flowers.com. I sheeted it as damaged and brought it back. The preload supervisor gave me the package back the next day and told me that I had to deliver it because we had an agreement with the shipper to deliver all packages of theirs, damaged or not. Anyway, I did deliver the box full of broken glass and flowers to an 70 year old lady on my route. She wasn't home and I left it at her door. I waited before I DR'ed it because I wanted to explain the details to her and to warn her when opening to box so she didn't get hurt but she wasn't there. Several days later, I had another box to deliver to her and I saw a brand new box from 1800Flowers.com sitting on her doorstep from Fed Ex! I will never forget the lessons learned from that experience. I will NEVER deliver another known damaged package on my car. If I am instructed to do so, I will go over their head all the way up to our Building Manager. I will lay the broken box on his desk and ask him if HIS mother would like to have this package delivered from us at her doorstep? Never again!</p></blockquote><p></p>
[QUOTE="Jack4343, post: 418423, member: 7328"] I had an issue last Mother's Day with a broken vase full of flowers from 1800Flowers.com. I sheeted it as damaged and brought it back. The preload supervisor gave me the package back the next day and told me that I had to deliver it because we had an agreement with the shipper to deliver all packages of theirs, damaged or not. Anyway, I did deliver the box full of broken glass and flowers to an 70 year old lady on my route. She wasn't home and I left it at her door. I waited before I DR'ed it because I wanted to explain the details to her and to warn her when opening to box so she didn't get hurt but she wasn't there. Several days later, I had another box to deliver to her and I saw a brand new box from 1800Flowers.com sitting on her doorstep from Fed Ex! I will never forget the lessons learned from that experience. I will NEVER deliver another known damaged package on my car. If I am instructed to do so, I will go over their head all the way up to our Building Manager. I will lay the broken box on his desk and ask him if HIS mother would like to have this package delivered from us at her doorstep? Never again! [/QUOTE]
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Instructed to Deliver Damages???
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