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FedEx Discussions
Integrating FedEx Express into Ground
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<blockquote data-quote="Operational needs" data-source="post: 5842630" data-attributes="member: 43500"><p>I disagree. Once upon a time, FedEx AND Federal Express did Overnight, Economy and Express Service very well. Problem is, people at the top got greedy and too ambitious causing them to lose sight of what made both companies great…. Superior customer service and PSP. They also got “too big for their britches” and thought they could hire executives from outside of the company for “fresher ideas” who had no idea of the culture of FedEx and how important it was for morale and loyalty of the employees, which had kept FedEx in business so long. That began the slow, painful downfall of FedEx.</p></blockquote><p></p>
[QUOTE="Operational needs, post: 5842630, member: 43500"] I disagree. Once upon a time, FedEx AND Federal Express did Overnight, Economy and Express Service very well. Problem is, people at the top got greedy and too ambitious causing them to lose sight of what made both companies great…. Superior customer service and PSP. They also got “too big for their britches” and thought they could hire executives from outside of the company for “fresher ideas” who had no idea of the culture of FedEx and how important it was for morale and loyalty of the employees, which had kept FedEx in business so long. That began the slow, painful downfall of FedEx. [/QUOTE]
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