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Is it too early to bring up the step raise?
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<blockquote data-quote="btrlov" data-source="post: 5671169" data-attributes="member: 29173"><p>I have worked in operations for all 3 major carriers.; including managerment. Fedex is in big trouble if it continues its wage supression. I have a friend thats a dispatcher, you know one of those people with "nowhere to go". He's says the amount of commercial customer complaints to mangerment and dispatch has gone through the roof in the last 3 years .. It has gotten soo bad, that the call center drops the customers right into dispatch or just give the customer the direct number to the station agent or dispatch. The primary complaint: drivers simply not going to stops.....What does the manager do: little. They cant retain enough people with good work ethic, so hiring and discpline gets looser at the station level. The customer suffers, and utimately they will view fedex as a risky bottom shelf bargin service that holds little accountabiity to customers</p></blockquote><p></p>
[QUOTE="btrlov, post: 5671169, member: 29173"] I have worked in operations for all 3 major carriers.; including managerment. Fedex is in big trouble if it continues its wage supression. I have a friend thats a dispatcher, you know one of those people with "nowhere to go". He's says the amount of commercial customer complaints to mangerment and dispatch has gone through the roof in the last 3 years .. It has gotten soo bad, that the call center drops the customers right into dispatch or just give the customer the direct number to the station agent or dispatch. The primary complaint: drivers simply not going to stops.....What does the manager do: little. They cant retain enough people with good work ethic, so hiring and discpline gets looser at the station level. The customer suffers, and utimately they will view fedex as a risky bottom shelf bargin service that holds little accountabiity to customers [/QUOTE]
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Is it too early to bring up the step raise?
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