What a stupid cow.
FedEx Express has superior corporate culture and job satisfaction than UPS. FedEx hires the right employees for it company, not just anyone with a pulse. As a result, employees say hi to each other. People are a lot more collective there than in UPS' unionized environment where there's this "us vs. them" mentality. Employees say hi to each other. The company listens to their employees and their concerns. I've met the regional president on three separate occasions. If a center is too small, they'll just build a new one. We did after our industrial engineers found it ridiculous that we would have to bring package cars from the parking lot outside into the station after the first wave (the early am wave) heads out; they said every vehicle should be inside the building at the start of the sort, placing 30 boxes to go into a 2nd wave package car was considered needless and inefficient. Equipment is replaced frequently (read: no p5s built in 1985 with manual steering and transmission).Your work group manager (equivalent of an on-car sup) is (normally) nice and their raises are based on their employee satisfaction (amongst other factors). Hell, your work group manager has his own office, which is a lot better than it seems, because it gives both an un-distracted place for both sides to vent/talk/collaborate to each other. FedEx employees are considered airline employees, so they get discounts on flights, hotels, and they get 95% off express shipping (so you can send your holiday gifts to family in Europe overnight for less than $10). FX Express employees are proud, unlike UPSers. FedEx employees do a lot less lifting, workloads aren't as high, and dispatchers ASK you if it's possible for you to do a second attempt, they don't TELL you to do a second attempt (unless you screwed up or it's a major client that's fuming). Although the pay isn't as good for couriers as UPS employees, inside employees actually make more due to their accountability on the air ramp.
There's a reason why FedEx express employees are not unionized. The corporate culture there rocks.
Despite this, there were still lifers in my station that would bitch and moan about how horrible the company is, and how they would go to UPS because they pay more and its better run. During these conversations, ex-UPS employees would laugh at them and tell them to go to brown, and the only reason why the ex-UPSers would do this is so they can acquire the lifer's gravy route (suburban residential, 70 stops a day... yes, seventy). Hell, downtown drivers that go into 6 towers would be insanely productive if they did more than 120 stops in a full day.
Oh and after having worked for FX, I've never heard the motto "change is good" ever used officially. The woman's complaining really has no basis, FedEx fires employees for just cause based on its policy manual that is as thick as a comprehensive dictionary. And if these employees were so wronged like the southern courier claims, there are routes that can be taken through the courts that these innocent employees never seem to take.
And she's a pretty senior employee, she's emp# 291xxx, in 2004 when I worked for them I was in the low 500xxx's, and now my buddy who just got hired is a 607xxx. It's pretty stupid of her to give her ID number out, too, considering ANY employee can log into the fedex intranet portal, type in her employee number, and see which station she works at, who her work group manager is, and the contact info for the station manager. So she's obviously not very bright.
With blue collar, wherever you go, it's always going to suck. You're at the bottom and you're always going to get a feeling like you're getting
on. Think is, you're one of the million, you're a cog in the wheel. And hey, when you're doing front line blue collar work, your satisfaction is going to be low. But when FedEx Express employees like this cow complain about injustice and greed, just like the fat kid in the suburbs whining about how horrible his life is as children his age in India are dying of malnourishment, it's just funny. They have no idea how good they have it.