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Is there a three year plan?
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<blockquote data-quote="randomUPSISer" data-source="post: 724130" data-attributes="member: 24399"><p>Three year plan? I don't know if its actually three years. </p><p></p><p>What I do see is a management team following standard business school practices which UPS has ignored for many many years. The company seems to be interested in outsourcing nearly everything except the core business. IT is being outsourced more, call centers are being outsourced more, billing functions outsourced more, etc etc. The actual operations they seem to be trying to run as lean as possible. </p><p></p><p>Assuming that UPS doesn't anger its remaining workforce so badly that they refuse to perform this is all likely good for the stock holders, at least in the short term. I know having worked with outsourced IT they aren't as good if anything because they really don't care that much about the company they are working for. I know from being a customer that outsourced call centers are worthless. I'm sure there are other "bad results" outsourced areas too. It remains to be seen whether outsourcing all of these functions will affect our services to customers or will only annoy us internally. (Or at least those of us that aren't "voluntarily separated")</p><p></p><p>If anything I would say operations is the safest place in UPS to be these days. Its the core of the business after all. My guess is operations big changes are pretty much done.</p></blockquote><p></p>
[QUOTE="randomUPSISer, post: 724130, member: 24399"] Three year plan? I don't know if its actually three years. What I do see is a management team following standard business school practices which UPS has ignored for many many years. The company seems to be interested in outsourcing nearly everything except the core business. IT is being outsourced more, call centers are being outsourced more, billing functions outsourced more, etc etc. The actual operations they seem to be trying to run as lean as possible. Assuming that UPS doesn't anger its remaining workforce so badly that they refuse to perform this is all likely good for the stock holders, at least in the short term. I know having worked with outsourced IT they aren't as good if anything because they really don't care that much about the company they are working for. I know from being a customer that outsourced call centers are worthless. I'm sure there are other "bad results" outsourced areas too. It remains to be seen whether outsourcing all of these functions will affect our services to customers or will only annoy us internally. (Or at least those of us that aren't "voluntarily separated") If anything I would say operations is the safest place in UPS to be these days. Its the core of the business after all. My guess is operations big changes are pretty much done. [/QUOTE]
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Is there a three year plan?
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