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Item damaged during shipping, packaged by UPS Store
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<blockquote data-quote="jk81" data-source="post: 1044814" data-attributes="member: 44100"><p>Yes, fortunately the store does have a Pack & Ship guarantee.</p><p></p><p>However, I billed the shipping costs to my personal UPS account, not the UPS Stores account. Does that make a difference?</p><p></p><p>What I did was I brought the item unpackaged into my local UPS store. I paid a UPS employee to package it, and he used all his own materials which he charged me for. After it was packaged and he gave me all the dimensions/weight, I went on their computer in store and purchased my shipping label online, which I billed the charges to my account. Then he printed the label, put it on the package and said I was all set. I left the package with him and he shipped it out that night. </p><p></p><p>I spoke with the store manager and according to him, because I shipped it under my account, I have to go through corporate. How does this affect everything? </p><p></p><p>I don't really see how it would affect anything, given that they still are the ones who packaged it and shipped it, but its loopholes like this that get me concerned.</p></blockquote><p></p>
[QUOTE="jk81, post: 1044814, member: 44100"] Yes, fortunately the store does have a Pack & Ship guarantee. However, I billed the shipping costs to my personal UPS account, not the UPS Stores account. Does that make a difference? What I did was I brought the item unpackaged into my local UPS store. I paid a UPS employee to package it, and he used all his own materials which he charged me for. After it was packaged and he gave me all the dimensions/weight, I went on their computer in store and purchased my shipping label online, which I billed the charges to my account. Then he printed the label, put it on the package and said I was all set. I left the package with him and he shipped it out that night. I spoke with the store manager and according to him, because I shipped it under my account, I have to go through corporate. How does this affect everything? I don't really see how it would affect anything, given that they still are the ones who packaged it and shipped it, but its loopholes like this that get me concerned. [/QUOTE]
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Item damaged during shipping, packaged by UPS Store
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