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Item damaged during shipping, packaged by UPS Store
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<blockquote data-quote="jk81" data-source="post: 1044931" data-attributes="member: 44100"><p>Ok, the buyer contacted me again and now she doesn't want to deal with returning it and inspection, etc, and decided she'll just keep it as is. So I cancelled the claim. Can I still get credited for shipping/packaging charges though, since I'm going to get negative feedback now on ebay because of this?</p><p></p><p>I paid $120 total for shipping/packaging and the item ends up damaged, I feel I should be refunded. The problem is, because she doesn't want to deal with the inspection process, she likely won't agree to let them come and inspect it if she's not getting anything out of it. Can I just submit photos of the damage, if I just want a credit on shipping costs?</p></blockquote><p></p>
[QUOTE="jk81, post: 1044931, member: 44100"] Ok, the buyer contacted me again and now she doesn't want to deal with returning it and inspection, etc, and decided she'll just keep it as is. So I cancelled the claim. Can I still get credited for shipping/packaging charges though, since I'm going to get negative feedback now on ebay because of this? I paid $120 total for shipping/packaging and the item ends up damaged, I feel I should be refunded. The problem is, because she doesn't want to deal with the inspection process, she likely won't agree to let them come and inspect it if she's not getting anything out of it. Can I just submit photos of the damage, if I just want a credit on shipping costs? [/QUOTE]
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Item damaged during shipping, packaged by UPS Store
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