Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Jerk businesses (just venting)
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="BrownTexas" data-source="post: 1681335" data-attributes="member: 52604"><p>I just tell customers our policy. </p><p></p><p>Sorry sir I can't allow you to open this package. I can mark this package as possible damage and, if it is, it will make the claims process easier for you. Otherwise you will have to refuse it and contact your shipper to have another one delivered to you as prompt as possible.</p><p></p><p>You have to let them know there is nothing you can do if it is damaged. You can't wave a wand and fix it. All the pis.sing and moaning they are doing to you is what needs to happen once you have left with or without a signature. </p><p></p><p>Being firm but polite, and friendly, will get you much further than being and a hole yourself.</p><p></p><p>Also, realize you are paid by the hour. Getting off of work at 8 means overtime. Don't like it? Get on the 9.5 list.</p></blockquote><p></p>
[QUOTE="BrownTexas, post: 1681335, member: 52604"] I just tell customers our policy. Sorry sir I can't allow you to open this package. I can mark this package as possible damage and, if it is, it will make the claims process easier for you. Otherwise you will have to refuse it and contact your shipper to have another one delivered to you as prompt as possible. You have to let them know there is nothing you can do if it is damaged. You can't wave a wand and fix it. All the pis.sing and moaning they are doing to you is what needs to happen once you have left with or without a signature. Being firm but polite, and friendly, will get you much further than being and a hole yourself. Also, realize you are paid by the hour. Getting off of work at 8 means overtime. Don't like it? Get on the 9.5 list. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Jerk businesses (just venting)
Top