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Brown Cafe UPS Forum
UPS Discussions
Late air
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<blockquote data-quote="WTFm8" data-source="post: 4087841" data-attributes="member: 73537"><p>Closed is only used if the business is closed before 5pm and you’re at that location by 5pm.</p><p></p><p>If it’s 5:01 and the last person just walked out and said there’s nobody to receive package, it’s missed. UPSs commit for businesses is 5pm. </p><p></p><p>Send a DIAD message in if it’s a business that this happens frequently to so it can be changed in the ‘plan’ to be delivered earlier with the changing technology. I’ve messaged like this a few times, mainly happens to churches and schools... and sometimes they have a post office delivery on a split showing to be at 5:30-6:00 when they’re all gone by ~4:30.</p></blockquote><p></p>
[QUOTE="WTFm8, post: 4087841, member: 73537"] Closed is only used if the business is closed before 5pm and you’re at that location by 5pm. If it’s 5:01 and the last person just walked out and said there’s nobody to receive package, it’s missed. UPSs commit for businesses is 5pm. Send a DIAD message in if it’s a business that this happens frequently to so it can be changed in the ‘plan’ to be delivered earlier with the changing technology. I’ve messaged like this a few times, mainly happens to churches and schools... and sometimes they have a post office delivery on a split showing to be at 5:30-6:00 when they’re all gone by ~4:30. [/QUOTE]
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