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Latest Flavor of the Month: Send Agains
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<blockquote data-quote="pretzel_man" data-source="post: 766567" data-attributes="member: 927"><p>The reason for the "hatred" of send agains is that they are expensive. The most expensive portion of the cost of servicing a package is the delivery cost. </p><p> </p><p>A send again can double or triple this cost. It is also a service that most competitors do not offer (three delivery attempts). In some areas the post office won't even go to a person's residence, but UPS does.</p><p> </p><p>Therefore, send agains are always monitored. Some of the contract services include only a single delivery attempt. Its to control this large cost.</p><p> </p><p>This being said, it is not the driver's issue and cannot be fixed with just a blanket statement. If you are doing your best to follow the methods and indirect a package where appropriate, that is all you can do. Saying that no driver can have more than x send agains is a ridiculous statement.</p><p> </p><p>Unfortunately, there are also drivers that do not try and properly indirect a package. </p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 766567, member: 927"] The reason for the "hatred" of send agains is that they are expensive. The most expensive portion of the cost of servicing a package is the delivery cost. A send again can double or triple this cost. It is also a service that most competitors do not offer (three delivery attempts). In some areas the post office won't even go to a person's residence, but UPS does. Therefore, send agains are always monitored. Some of the contract services include only a single delivery attempt. Its to control this large cost. This being said, it is not the driver's issue and cannot be fixed with just a blanket statement. If you are doing your best to follow the methods and indirect a package where appropriate, that is all you can do. Saying that no driver can have more than x send agains is a ridiculous statement. Unfortunately, there are also drivers that do not try and properly indirect a package. P-Man [/QUOTE]
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