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Lost Shipment
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<blockquote data-quote="notsure" data-source="post: 146305"><p>A while back I shipped a package from Canada to the US. It ended up getting shipped somewhere in Winnepeg Canada and is still lost. I have called the Technical Support number and they have issued a trace investigation on it. The sad thing is it was Christmas toys for my kids and now it doesn't look like they will get here in time for Christmas<img src="/community/styles/default/xenforo/smilies/frown.png" class="smilie" loading="lazy" alt=":(" title="Frown :(" data-shortname=":(" /> Since we don't have much else for them this year it's a real bummer. I have just a few questions I was hoping someone might be able to help with:</p><p></p><p>Because there was a mistake made by UPS in this case is it possible to have them upgrade the shipping to Overnight or 2-day air or another shipping method once the package is found?</p><p></p><p>Is there a way to file a grievance with the company?</p><p></p><p>Any other ideas or help would be appreciated.</p><p></p><p>Thanks for the help.</p></blockquote><p></p>
[QUOTE="notsure, post: 146305"] A while back I shipped a package from Canada to the US. It ended up getting shipped somewhere in Winnepeg Canada and is still lost. I have called the Technical Support number and they have issued a trace investigation on it. The sad thing is it was Christmas toys for my kids and now it doesn't look like they will get here in time for Christmas:( Since we don't have much else for them this year it's a real bummer. I have just a few questions I was hoping someone might be able to help with: Because there was a mistake made by UPS in this case is it possible to have them upgrade the shipping to Overnight or 2-day air or another shipping method once the package is found? Is there a way to file a grievance with the company? Any other ideas or help would be appreciated. Thanks for the help. [/QUOTE]
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