Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Making a stop one of your last
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1283194" data-attributes="member: 12570"><p>Talk to your PDS and ask him/her to put that stop on to your area.</p><p></p><p>I have a plumbing supply company that is used to getting their stuff in the morning so that they can turn it around and get it out the door the same day. This company is part of an add/cut which will be delivered in the morning if I have it and in the afternoon on the other area. I asked the PDS to make sure that I get this stop every day. It's an easy dock delivery of usually no more than 20 packages. They know and appreciate the fact that I make sure they get their stuff in the morning.</p><p></p><p>To the OP---there is a fine line between having a sense of urgency and being rudely inpatient. While it is true that we should be not be treated like we are the next customer in line it is also true that we do not have the right to automatically go to the front of the line. There is where training your customers comes in to play. I have several convenience stores on my area and each has their own delivery routine. At one I place their deliveries on top of the ice cream freezers while they sign and at the other I place their deliveries behind the counter while they sign. I will wait if they are taking care of a customer but will step in once that customer has left. </p><p></p><p>Making them the last stop rarely makes the situation any better.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1283194, member: 12570"] Talk to your PDS and ask him/her to put that stop on to your area. I have a plumbing supply company that is used to getting their stuff in the morning so that they can turn it around and get it out the door the same day. This company is part of an add/cut which will be delivered in the morning if I have it and in the afternoon on the other area. I asked the PDS to make sure that I get this stop every day. It's an easy dock delivery of usually no more than 20 packages. They know and appreciate the fact that I make sure they get their stuff in the morning. To the OP---there is a fine line between having a sense of urgency and being rudely inpatient. While it is true that we should be not be treated like we are the next customer in line it is also true that we do not have the right to automatically go to the front of the line. There is where training your customers comes in to play. I have several convenience stores on my area and each has their own delivery routine. At one I place their deliveries on top of the ice cream freezers while they sign and at the other I place their deliveries behind the counter while they sign. I will wait if they are taking care of a customer but will step in once that customer has left. Making them the last stop rarely makes the situation any better. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Making a stop one of your last
Top