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Making a stop one of your last
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1284139" data-attributes="member: 12570"><p>Island---every year just before Peak our center manager will stand before us in the PCM and tell us, with tongue firmly planted in cheek, that we are not allowed to accept tips, knowing full well that we do.</p><p></p><p>There is nothing wrong with accepting a tip as a thank you for exceptional customer service and, yes, it is imperative that you follow that up with a thank you note or heartfelt "thank you".</p><p></p><p>There is definitely something wrong with tailoring the level of service that you provide to the amount of money that they tip you. Strong arming a customer by dramatically changing their delivery time in order to receive a tip is quite clearly the wrong thing to do and any concern received as a result of doing this is clearly justified. Discarding a gift from a customer on their property is beyond reprehensible.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1284139, member: 12570"] Island---every year just before Peak our center manager will stand before us in the PCM and tell us, with tongue firmly planted in cheek, that we are not allowed to accept tips, knowing full well that we do. There is nothing wrong with accepting a tip as a thank you for exceptional customer service and, yes, it is imperative that you follow that up with a thank you note or heartfelt "thank you". There is definitely something wrong with tailoring the level of service that you provide to the amount of money that they tip you. Strong arming a customer by dramatically changing their delivery time in order to receive a tip is quite clearly the wrong thing to do and any concern received as a result of doing this is clearly justified. Discarding a gift from a customer on their property is beyond reprehensible. [/QUOTE]
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