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Management falsification
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<blockquote data-quote="hypo hanna" data-source="post: 1237734" data-attributes="member: 42600"><p>There are lots of reasons why you get stops not sectored to you. Only a few of them are the fault of the dispatcher. I would say 90% of misrouted pickups are due to...</p><p></p><p>Manager changes route boundaries and doesn't tell dispatch what the new ones are.</p><p></p><p>3rd party CIB stops where they use the base file of the account in another city or state that has their sector imbedded. Because of the automatic nature of the dispatch system, it goes out to you without her ever seeing it. Even when you bring it to her attention, she isn't authorized to change the file. </p><p></p><p>What you described where a dispatcher uses an experienced driver as a default router is uncommon. At least it was in the office I worked at. It usually happens with a fill in dispatcher and when mgmt has sectors so messed up he has t a clue where to send it. It isn't right but I admit it does happen. </p><p>These guys are getting the same abuse and the same lack of support we are getting on road.</p></blockquote><p></p>
[QUOTE="hypo hanna, post: 1237734, member: 42600"] There are lots of reasons why you get stops not sectored to you. Only a few of them are the fault of the dispatcher. I would say 90% of misrouted pickups are due to... Manager changes route boundaries and doesn't tell dispatch what the new ones are. 3rd party CIB stops where they use the base file of the account in another city or state that has their sector imbedded. Because of the automatic nature of the dispatch system, it goes out to you without her ever seeing it. Even when you bring it to her attention, she isn't authorized to change the file. What you described where a dispatcher uses an experienced driver as a default router is uncommon. At least it was in the office I worked at. It usually happens with a fill in dispatcher and when mgmt has sectors so messed up he has t a clue where to send it. It isn't right but I admit it does happen. These guys are getting the same abuse and the same lack of support we are getting on road. [/QUOTE]
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