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<blockquote data-quote="soberups" data-source="post: 1160671" data-attributes="member: 14668"><p>We no longer even have managers; what we have is "plan facilitators."</p><p></p><p>Our entire management structure has been carefully designed to eliminate the possibility that an hourly worker will <em>ever</em> have access to someone who has the ability to make an operational decision or effect meaningful change.</p><p></p><p>The entire dispatch process has been reduced to the following three steps. (1) Eliminate enough routes to look good on the SPC report; (2) Get the packages out of the building by any means necessary; (3) Get the preloader off of the clock in time to hit PPH plan.</p><p></p><p>Thats <em>it</em>. Concepts such as safety, service, common sense and compliance with the contract are no longer factors in the decision making process when it comes to determining how many routes to dispatch and how many stops to load in them. Once these "three steps" have been completed, the PDS is free to go home and bask in the glow of a "job well done" while those of us who do our jobs in the <em>real world </em>and who have <u>intentionally</u> been set up to fail are left behind to clean up the mess.</p><p></p><p>Does anyone remember back at the end of 1999 when everyone was afraid that Y2K would cause all the nations computers to crash? One of the big concerns was that all the different computers and radars that linked the nations air traffic control towers would go haywire at midnight, resulting in chaos and mid air collisions at the airports. I remember seeing a TV interview with the guy who was responsible for coordinating the efforts to prevent this from occuring; he stated during the interview that he was confident enough that the problem had been solved that he <em>personally</em> would be on board a jet airliner that was making its final approach just after midnight. It was at <em>that moment </em>that I had faith that the problem had been solved. They call that <strong>accountability, </strong>and it is a phenomenon that is <em>totally lacking</em> in the "pass-the-buck, cover your ass and blame someone else" management culture of todays UPS. Why should a PDS or an IE manager give a rats ass about being right when its <em>someone elses </em>problem when he's wrong?</p></blockquote><p></p>
[QUOTE="soberups, post: 1160671, member: 14668"] We no longer even have managers; what we have is "plan facilitators." Our entire management structure has been carefully designed to eliminate the possibility that an hourly worker will [I]ever[/I] have access to someone who has the ability to make an operational decision or effect meaningful change. The entire dispatch process has been reduced to the following three steps. (1) Eliminate enough routes to look good on the SPC report; (2) Get the packages out of the building by any means necessary; (3) Get the preloader off of the clock in time to hit PPH plan. Thats [I]it[/I]. Concepts such as safety, service, common sense and compliance with the contract are no longer factors in the decision making process when it comes to determining how many routes to dispatch and how many stops to load in them. Once these "three steps" have been completed, the PDS is free to go home and bask in the glow of a "job well done" while those of us who do our jobs in the [I]real world [/I]and who have [U]intentionally[/U] been set up to fail are left behind to clean up the mess. Does anyone remember back at the end of 1999 when everyone was afraid that Y2K would cause all the nations computers to crash? One of the big concerns was that all the different computers and radars that linked the nations air traffic control towers would go haywire at midnight, resulting in chaos and mid air collisions at the airports. I remember seeing a TV interview with the guy who was responsible for coordinating the efforts to prevent this from occuring; he stated during the interview that he was confident enough that the problem had been solved that he [I]personally[/I] would be on board a jet airliner that was making its final approach just after midnight. It was at [I]that moment [/I]that I had faith that the problem had been solved. They call that [B]accountability, [/B]and it is a phenomenon that is [I]totally lacking[/I] in the "pass-the-buck, cover your ass and blame someone else" management culture of todays UPS. Why should a PDS or an IE manager give a rats ass about being right when its [I]someone elses [/I]problem when he's wrong? [/QUOTE]
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