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<blockquote data-quote="curiousbrain" data-source="post: 1160744" data-attributes="member: 31608"><p>It's worse than that; I remember countless times in the run up to holidays, I was helping the PDS with dispatch, and the phone would ring - it was an IE guy telling him how many closed pieces there were. And the PDS would say "Well, no, I haven't gotten all the reports from the drivers and I'm still not sure what is closed and what is not." The IE guy would berate him, and proceed to inform him that "THIS is the closed number." So, the PDS would hang up, swear up a storm, and build a plan based on a number that he, the guy who literally got the reports from the drivers, didn't think was right.</p><p></p><p>And we would run that plan, and it would be a disaster. And when we were lower than what IE said, we had to literally cheat and scan things we know weren't closed as closed, just to make some number that we knew was wrong from the start. Otherwise, Division would flip and threaten jobs.</p><p></p><p>There is a fundamental problem with that.</p><p></p><p>Now, I get that there is historical data and all that, but when the drivers haven't even figured out what is closed and what is not ... I think the rest speaks for itself.</p></blockquote><p></p>
[QUOTE="curiousbrain, post: 1160744, member: 31608"] It's worse than that; I remember countless times in the run up to holidays, I was helping the PDS with dispatch, and the phone would ring - it was an IE guy telling him how many closed pieces there were. And the PDS would say "Well, no, I haven't gotten all the reports from the drivers and I'm still not sure what is closed and what is not." The IE guy would berate him, and proceed to inform him that "THIS is the closed number." So, the PDS would hang up, swear up a storm, and build a plan based on a number that he, the guy who literally got the reports from the drivers, didn't think was right. And we would run that plan, and it would be a disaster. And when we were lower than what IE said, we had to literally cheat and scan things we know weren't closed as closed, just to make some number that we knew was wrong from the start. Otherwise, Division would flip and threaten jobs. There is a fundamental problem with that. Now, I get that there is historical data and all that, but when the drivers haven't even figured out what is closed and what is not ... I think the rest speaks for itself. [/QUOTE]
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