Everything at UPS must be measured. Even if nothing is going to be done, even if we don't plan to do anything, we must be able to quantify it. It is one of the most exasperating aspects of being in Management at UPS. We measure stuff that is unrelated to doing an effective and efficient job because it can be measured because the things that are really important can't be quantified. We measure all kind of stuff that you would never do if you ran your own business. And in this time of "doing more with less" all the wasted time coming up with numbers decreases our ability to do a quality job. Okay, enough of management ranting.