In June's Frontline broadcast, our fearless leader MT3 informed us that he had 4 major areas of focus for the Express division. Let's take a closer look at what Matt is really trying to tell us. Area 1: A 10% reduction in accidents and injuries. That's a great goal Matt, but the reality is that when you push people to their breaking point and beyond, you get more accidents and injuries. "Be safe, don't get hurt", but don't have any lates or non-attempts as you speed through those residential neighborhoods at 20 mph over the limit. But because nearly all injuries and accidents are judged preventable anyway, you'll just have an excuse to fire or discipline the couriers you desperately need because so many of them are quitting. Area 2: Improve Service Peformance. Another admirable goal, but when you don't have enough people to even attempt delivering all of the pkgs every day, how do you improve service? Matt suggests doing more DEX 04's (indirect deliveries), but how do you have time to do indirects when you're being pushed to do more stops per hour because management has collapsed routes? All it takes is a late plane or CTV, and the DEX 01's start piling-up. Get real Matt. Just piling more work onto the couriers, doesn't mean it will get done, much less at a higher rate of efficiency. Good thinking, Matt. Area 3: Improve Stops Per Hour. Again, "be safe, don't get hurt", but drive like a maniac so you can do more. If you hit someone, or have an accident, we'll just fire you and claim that you've been repeatedly trained on how to be "safe". More double-speak, your highness. Area 4: Increase Communication and Involvement. From what I've seen this past month you are communicating that we have to work harder and faster so your fat ass can continue to make big money on your stock options. Our involvement means swallowing this line of crap and buying-in to your strategic vision of squeezing even more productivity out of us. Sorry, but almost everyone has figured you out by now. Good luck on this one...you'll need it. The 25 Hour Cap on Part-Timers: While this wasn't on Frontline, I just have to say that this is your brightest move yet Matt. Most stations don't even have enough couriers available to cover open routes, and then you make this dumb-ass dicate that part-timers cannot go over 25 hours. Guess who suffers when you do stupid stuff like this? THE CUSTOMER. When dispatchers have to cut-off deliveries due to a lack of bodies or pickups get left in the station after they miss the plane, the customer gets screwed, and the competition takes over. If you're lucky enough to have a part-timer who wants to step-up and help out, you send him home. Penny-wise but pound foolish Matt. You just keep on making FedEx more diverse, more "efficient", and more service-oriented. That's why you're Fred's right-hand man....you're the best!!! P.S. Can I call myself "MFX" to be as chill as you are? You are one cool cat, and that "MT3" deal really makes me think you've got it all together.