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<blockquote data-quote="BrownSuit" data-source="post: 440307" data-attributes="member: 14437"><p>There are definitely holes in the news account of the story.</p><p></p><p>For Joe Customer off the street, the prompt from Customer Service would have been to inform them that if there was something wrong with the check, we would not cover it and direct the customer to UPS Capital for something like this.</p><p></p><p>This would have been the "Special Insurance" AKA COD Secure, which is not generally offered for customers like this and would have covered Fraud.</p><p></p><p>This Special Insurance, usually involves a percentage of the receivables, starting at 2%. Do the math, that's at least $200. </p><p></p><p>Also, the dollar amount is off in the shipping charges, did anybody else notice this?</p><p></p><p>$226 including the supposed "Special Insurance". </p><p></p><p>NDA Early AM including November's Fuel Costs, which were higher than October, with 10K of Insurance, COD, and Adult Delivery Confirmation would have been $233 assuming a 5# package (generous considering it was just rings) for Retail Rates. </p><p></p><p>NDA $183 with same package details, but it is highly unlikely that on a 10:30 Commit the driver would have had time for an indirect delivery. </p><p></p><p>The price keeps going down, again these are retail rates, the highest that they would have paid for the shipment.</p><p></p><p>Also, we all know how closely high valued shipments are watched and how accountable everybody is held for them. I just don't buy an indirect of a high value at a drug store.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 440307, member: 14437"] There are definitely holes in the news account of the story. For Joe Customer off the street, the prompt from Customer Service would have been to inform them that if there was something wrong with the check, we would not cover it and direct the customer to UPS Capital for something like this. This would have been the "Special Insurance" AKA COD Secure, which is not generally offered for customers like this and would have covered Fraud. This Special Insurance, usually involves a percentage of the receivables, starting at 2%. Do the math, that's at least $200. Also, the dollar amount is off in the shipping charges, did anybody else notice this? $226 including the supposed "Special Insurance". NDA Early AM including November's Fuel Costs, which were higher than October, with 10K of Insurance, COD, and Adult Delivery Confirmation would have been $233 assuming a 5# package (generous considering it was just rings) for Retail Rates. NDA $183 with same package details, but it is highly unlikely that on a 10:30 Commit the driver would have had time for an indirect delivery. The price keeps going down, again these are retail rates, the highest that they would have paid for the shipment. Also, we all know how closely high valued shipments are watched and how accountable everybody is held for them. I just don't buy an indirect of a high value at a drug store. [/QUOTE]
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