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<blockquote data-quote="j13501" data-source="post: 276559" data-attributes="member: 918"><p>That's true, someone is making (or rather saving) alot of money. It's the customer. It was going to happen someday. Our competition has grown large enough that the customer has multiple choices for carriers. And they now have the ability to tell us to cut our rates (through discounting) or risk losing them to the competition. It's the "coke vs. pepsi" issue in small package delivery. Our best chance to grow and prosper is to continue to give great service to our customers and at the same time try to cut costs to retain profit margins. </p><p>We can't stop it, because it's capitalism at work.</p></blockquote><p></p>
[QUOTE="j13501, post: 276559, member: 918"] That's true, someone is making (or rather saving) alot of money. It's the customer. It was going to happen someday. Our competition has grown large enough that the customer has multiple choices for carriers. And they now have the ability to tell us to cut our rates (through discounting) or risk losing them to the competition. It's the "coke vs. pepsi" issue in small package delivery. Our best chance to grow and prosper is to continue to give great service to our customers and at the same time try to cut costs to retain profit margins. We can't stop it, because it's capitalism at work. [/QUOTE]
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