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<blockquote data-quote="KBlakk" data-source="post: 288734" data-attributes="member: 13286"><p>I personally think a better effort should be made on meeting commit times throughout the operation, at my center some days air wont arrive till 8am with drivers start scheduled for 8:30am and will contain EAMs with an 8:30am commit time leaving it almost impossible to make unless the stop is at the corner, so that now adds another stop to a route driver(if the air driver has already left) which slows down his/her NDA commits. the negative domino affect is how customers are lost. Effort+Will to change what doesn't work=Productivity and productivity is what leads to customer satisfaction.<img src="/community/styles/default/xenforo/smilies/FeltTip/peaceful.png" class="smilie" loading="lazy" alt=":peaceful:" title="Peaceful :peaceful:" data-shortname=":peaceful:" /></p></blockquote><p></p>
[QUOTE="KBlakk, post: 288734, member: 13286"] I personally think a better effort should be made on meeting commit times throughout the operation, at my center some days air wont arrive till 8am with drivers start scheduled for 8:30am and will contain EAMs with an 8:30am commit time leaving it almost impossible to make unless the stop is at the corner, so that now adds another stop to a route driver(if the air driver has already left) which slows down his/her NDA commits. the negative domino affect is how customers are lost. Effort+Will to change what doesn't work=Productivity and productivity is what leads to customer satisfaction.:peaceful: [/QUOTE]
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