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mr fedex planII
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<blockquote data-quote="MrFedEx" data-source="post: 807910" data-attributes="member: 12508"><p>Even though Ground has made great progress, I really doubt they could take-up any slack either. The quality of service is just too spotty. Some contractors and drivers have excellent service, but I also hear the horror stories nearly every day. This is why FedEx is taking steps to increase the degree of control they have, which is tricky because it's supposed to be the contractor's show. bbsam recently had an example of the contractor over-ruling the TM on a bulk stop, where bbsam "won" the argument. Overall, however, the Ground drivers I talk to almost daily are being held to increasingly high standards by FedEx, not the contractor. FedEx knows that Ground service is not as good as UPS, and that cost is the only way they're taking business from Brown...not service.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 807910, member: 12508"] Even though Ground has made great progress, I really doubt they could take-up any slack either. The quality of service is just too spotty. Some contractors and drivers have excellent service, but I also hear the horror stories nearly every day. This is why FedEx is taking steps to increase the degree of control they have, which is tricky because it's supposed to be the contractor's show. bbsam recently had an example of the contractor over-ruling the TM on a bulk stop, where bbsam "won" the argument. Overall, however, the Ground drivers I talk to almost daily are being held to increasingly high standards by FedEx, not the contractor. FedEx knows that Ground service is not as good as UPS, and that cost is the only way they're taking business from Brown...not service. [/QUOTE]
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