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FedEx Discussions
Must Pick up Ground Packages
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<blockquote data-quote="whenIgetthere" data-source="post: 1212521" data-attributes="member: 32741"><p>We got that speech from the SM about a month ago, must pick up ground packages in the DB, and scan them. He said "the customer expects this service". No, I told the SM, the customer expects same day pick up (ala Express) while paying ground rates. Sm disagreed with me on that!</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 1212521, member: 32741"] We got that speech from the SM about a month ago, must pick up ground packages in the DB, and scan them. He said "the customer expects this service". No, I told the SM, the customer expects same day pick up (ala Express) while paying ground rates. Sm disagreed with me on that! [/QUOTE]
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