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My First Day: LOL
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<blockquote data-quote="UPS Lifer" data-source="post: 397959" data-attributes="member: 9789"><p>The Pacific Region has a pretty standard training program for hub employees - This may or may not include local sort or preload... depends on the area.</p><p></p><p>I was the Ontario Air Hub Training Mgr for a year. 2nd best assignment I had! Our employees got 1 week of classroom with 1 hour a day loading experience and the next week they were with a trainer every day. I had over 35 training supervisors with 2 full timers that split up 6 different sorts. After 2 weeks every new hire was followed up with counts and critique daily for the new hire period. We had weekly/monthly department meetings to talk about their progress. I had daily meetings with the FT sups charting progress and target employees. I also had mtgs with each operation mgmt team daily dealing to discuss the hiring needs and concern employees. This hub around 1200 employees pre-peak conditions. We tailored the training for the employees with concerns.</p><p></p><p>Each employee had a training packet with all the necessary training documentation and progress charts.</p><p></p><p>The hub had some of the best retention numbers in the Region. At the time, I was there it cost approx $4000 to train one employee. The training was more extensive than regular ground hub training because each employee was certified air handler as well. </p><p></p><p>Every month I held a department meeting and pulled all the trainers out of their operation for a training, motivation and recognition session. My full time sups and I would pick a supervisor of the month for each operation and then we would have a department SOM from those folks. </p><p></p><p>This is the way training should be done in all operations, all the time.</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 397959, member: 9789"] The Pacific Region has a pretty standard training program for hub employees - This may or may not include local sort or preload... depends on the area. I was the Ontario Air Hub Training Mgr for a year. 2nd best assignment I had! Our employees got 1 week of classroom with 1 hour a day loading experience and the next week they were with a trainer every day. I had over 35 training supervisors with 2 full timers that split up 6 different sorts. After 2 weeks every new hire was followed up with counts and critique daily for the new hire period. We had weekly/monthly department meetings to talk about their progress. I had daily meetings with the FT sups charting progress and target employees. I also had mtgs with each operation mgmt team daily dealing to discuss the hiring needs and concern employees. This hub around 1200 employees pre-peak conditions. We tailored the training for the employees with concerns. Each employee had a training packet with all the necessary training documentation and progress charts. The hub had some of the best retention numbers in the Region. At the time, I was there it cost approx $4000 to train one employee. The training was more extensive than regular ground hub training because each employee was certified air handler as well. Every month I held a department meeting and pulled all the trainers out of their operation for a training, motivation and recognition session. My full time sups and I would pick a supervisor of the month for each operation and then we would have a department SOM from those folks. This is the way training should be done in all operations, all the time. [/QUOTE]
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