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Brown Cafe UPS Forum
UPS Union Issues
New 9.5 question. (Hopefully)
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<blockquote data-quote="brownIEman" data-source="post: 2997013" data-attributes="member: 14596"><p>That's a great sentiment but it does not pan out in the real world. In fact UPS tried it back in the 90's. Paid huge money to a consulting firm who recommended a complete overhaul of the management culture. Stop ordering from the top down, give the drivers more control over their dispatch since they are the experts. Any one remember the "Work Teams". The whole concept was empower the hourlies, reduce management ranks, stop harping production. The consultants assured the company treating the employees better would result in fewer service failures and eventually better production. Neither happened. Service failures increased and production dropped.</p><p></p><p>It's a nice thought. Unfortunately there are just too many of your brothers and sisters who are more than happy to stick it to the company if given the chance.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 2997013, member: 14596"] That's a great sentiment but it does not pan out in the real world. In fact UPS tried it back in the 90's. Paid huge money to a consulting firm who recommended a complete overhaul of the management culture. Stop ordering from the top down, give the drivers more control over their dispatch since they are the experts. Any one remember the "Work Teams". The whole concept was empower the hourlies, reduce management ranks, stop harping production. The consultants assured the company treating the employees better would result in fewer service failures and eventually better production. Neither happened. Service failures increased and production dropped. It's a nice thought. Unfortunately there are just too many of your brothers and sisters who are more than happy to stick it to the company if given the chance. [/QUOTE]
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New 9.5 question. (Hopefully)
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