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<blockquote data-quote="Exec32" data-source="post: 2333087" data-attributes="member: 56206">An individual ISP can provide excellent service within what they are capable of controlling, however because the delivery chain is so dependent on different entities increased problems will result. That is something that reflects on you as the last mile delivery courier. Those problems can be mitigated quicker with a more efficient, and more unified integrated system, something contracting will struggle with because of command and control issues.I told the SM all I need from X is :1 the right box 2 on the right truck3 with the right address4 in the right conditionNo very difficult right? Yet it is a daily struggle. And often we get blamed for these shortcomings.I do not believe we are second rate, I believe X puts pressure on us to the extent that it is more likely we become second rate in the eyes of the consumer.</blockquote>

[QUOTE="Exec32, post: 2333087, member: 56206"] An individual ISP can provide excellent service within what they are capable of controlling, however because the delivery chain is so dependent on different entities increased problems will result. That is something that reflects on you as the last mile delivery courier. Those problems can be mitigated quicker with a more efficient, and more unified integrated system, something contracting will struggle with because of command and control issues. I told the SM all I need from X is : 1 the right box 2 on the right truck 3 with the right address 4 in the right condition No very difficult right? Yet it is a daily struggle. And often we get blamed for these shortcomings. I do not believe we are second rate, I believe X puts pressure on us to the extent that it is more likely we become second rate in the eyes of the consumer. [/QUOTE]

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