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Message: <blockquote data-quote="Exec32" data-source="post: 2339569" data-attributes="member: 56206">"Directives" " Mandates", sounds like X is my Boss. It takes a week to get me a complaint from a package that was delivered, or I have to go to three different people to get a new lable, and a damaged package may never get RTS only to find it back on my truck the next day, manager 1 tells me A manager 2 tells me C manager 3 tells me A&B are wrong. We all go out with a fleet that looks like we have been to Afghanistan, we have a long way to go.Not to mention the over reliance on every part of the delivery chain on thousands of different entities trying to act in unison.Adapting with these realities, competing and preserving the brand, I wouldn't bet on it</blockquote>