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<blockquote data-quote="SmithBarney" data-source="post: 2348216" data-attributes="member: 709">RE-Branding because FedEx is soo good at it, Remember Kinkos, re-branded twice to end up with FedEx Office...Customer: where is the local FedEx Office? Me: Sorry we don&#039;t have one of those around here..Customer: Well where can I go to ship a package, where do you work out of?Me: Oh, That would be our Station... but FedEx calls it a World Ship Center...Customer: how confusingNext:Customer: Can you take this package?me: no sorry it&#039;s ground, you can call for pickup, or drop it off at our station (&lt;- how is that for customer service)Customer: but it says FedEx on your Truckme: yes but I&#039;m express(look for the truck with the GREEN FED&quot;EX&quot; small words ground below it)Customer: oh that&#039;s confusingNow we&#039;ll all be the same color, I&#039;m sure that will solve all the Confusion, after all if you read the press announcement on the home pagethat is what they are trying to do...As a side note, I will sometimes take a walk-up Ground package, but never at a business, we&#039;ve been instructed not to take Ground.</blockquote>

[QUOTE="SmithBarney, post: 2348216, member: 709"] RE-Branding because FedEx is soo good at it, Remember Kinkos, re-branded twice to end up with FedEx Office... Customer: where is the local FedEx Office? Me: Sorry we don't have one of those around here.. Customer: Well where can I go to ship a package, where do you work out of? Me: Oh, That would be our Station... but FedEx calls it a World Ship Center... Customer: how confusing Next: Customer: Can you take this package? me: no sorry it's ground, you can call for pickup, or drop it off at our station (<- how is that for customer service) Customer: but it says FedEx on your Truck me: yes but I'm express(look for the truck with the GREEN FED"EX" small words ground below it) Customer: oh that's confusing Now we'll all be the same color, I'm sure that will solve all the Confusion, after all if you read the press announcement on the home page that is what they are trying to do... As a side note, I will sometimes take a walk-up Ground package, but never at a business, we've been instructed not to take Ground. [/QUOTE]

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