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<blockquote data-quote="trharder" data-source="post: 790003" data-attributes="member: 32315"><p>I'm a drivers helper that has worked for two weeks now. They did not train me on the DIAD either. I've kind of picked it up as I go along. I feel lucky to have an easy going driver that is easy to work with, but I mostly have had to learn the DIAD on my own. Search this forum for threads on the DIAD. Make a cheat sheet on your hand or on note paper if you have to. Your driver might giggle, but who cares. When you can scan, set up a sig, get the sig and complete a stop and then repeat the process, you will definitely help your driver cruise through business deliveries much easier. From reading this forum, the drivers are supposed to have a certain number of stops in the helpers board anyway. I seem to be of better use on the residentials if the driver stays in the truck and sets up stops while I hustle packages to door steps. For anybody waiting for that first call after orientation, don't wait. Call that number the gave you every morning. Here is the post from Upstate on this forum that helped me out a lot.</p><p> </p><p> Using DIAD III is easy, especially for residential stops. You simply scan the package (and then wait for the DIAD to catch up--DIAD III is soooo slow) hit big arrow down and then complete the stop (driver release--select release location). It is a bit more complicated for commercial stops but nothing you can't handle. You would scan the package, hit big arrow down, and then hit signature and enter, get the signature, then hit signature, spell out the person's last name, hit enter and then select delivery location. If the delivery location has a suite number or is an apt you would enter those before hitting big arrow down. CODs would go in the driver's board. There are also multiple left at's when you would leave 2 or more stops at one stop but this is uncommon and your driver can walk you through that. </p><p><a href="http://www.browncafe.com/forum/f6/diad-training-288712/index4.html" target="_blank">http://www.browncafe.com/forum/f6/diad-training-288712/index4.html</a></p></blockquote><p></p>
[QUOTE="trharder, post: 790003, member: 32315"] I'm a drivers helper that has worked for two weeks now. They did not train me on the DIAD either. I've kind of picked it up as I go along. I feel lucky to have an easy going driver that is easy to work with, but I mostly have had to learn the DIAD on my own. Search this forum for threads on the DIAD. Make a cheat sheet on your hand or on note paper if you have to. Your driver might giggle, but who cares. When you can scan, set up a sig, get the sig and complete a stop and then repeat the process, you will definitely help your driver cruise through business deliveries much easier. From reading this forum, the drivers are supposed to have a certain number of stops in the helpers board anyway. I seem to be of better use on the residentials if the driver stays in the truck and sets up stops while I hustle packages to door steps. For anybody waiting for that first call after orientation, don't wait. Call that number the gave you every morning. Here is the post from Upstate on this forum that helped me out a lot. Using DIAD III is easy, especially for residential stops. You simply scan the package (and then wait for the DIAD to catch up--DIAD III is soooo slow) hit big arrow down and then complete the stop (driver release--select release location). It is a bit more complicated for commercial stops but nothing you can't handle. You would scan the package, hit big arrow down, and then hit signature and enter, get the signature, then hit signature, spell out the person's last name, hit enter and then select delivery location. If the delivery location has a suite number or is an apt you would enter those before hitting big arrow down. CODs would go in the driver's board. There are also multiple left at's when you would leave 2 or more stops at one stop but this is uncommon and your driver can walk you through that. [URL]http://www.browncafe.com/forum/f6/diad-training-288712/index4.html[/URL] [/QUOTE]
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