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Brown Cafe UPS Forum
UPS Discussions
New hire here and need help!!
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<blockquote data-quote="Turdferguson" data-source="post: 3295772" data-attributes="member: 61703"><p>Nobody's panties are in a wad. It sounds as if you already have the information about the package, but didn't like the answer. UPS and UPS store are two completely different companies. If you do actually work at A UPS store it's not your job to be able track and tell a customer what is going on with their package, which would explain why you don't have that training . All you need to tell them is to call 1 800 742 5877 press 0 a couple of times to speak to an actual person</p></blockquote><p></p>
[QUOTE="Turdferguson, post: 3295772, member: 61703"] Nobody's panties are in a wad. It sounds as if you already have the information about the package, but didn't like the answer. UPS and UPS store are two completely different companies. If you do actually work at A UPS store it's not your job to be able track and tell a customer what is going on with their package, which would explain why you don't have that training . All you need to tell them is to call 1 800 742 5877 press 0 a couple of times to speak to an actual person [/QUOTE]
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