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New PT Supervisor...any applicable suggestions for surviving?
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<blockquote data-quote="brown_sup" data-source="post: 2416742" data-attributes="member: 64766"><p>Be sure to identify and steer clear of these types</p><p></p><p></p><p></p><p></p><p></p><p>They are the ones who will point out the uptick in the hiring of minorties but won't say anything about the white males who've made everything about the numbers; and not about customer satisfaction and the morale of the workforce. Seriously, reread their comments and tell me the people that work around them are happy?</p><p></p><p></p><p>I waqs just promoted in February. These are the things that worked for me.</p><p></p><p>1. When the FT SUP is training you, watch them. Watch what they look at, how they talk to the hourly, how often the do their 2 minute drills, % and so forth. Take notes and at the end of the shift ask those questions that require a lengthy explanation. During the shift, focus on egress, watching the clock and the change in flows.</p><p></p><p>2. Ask the hourly employees what they like and hate about the location individualloy and away from the ft. Again, take notes. Then find 3 common complaints that can be addressed the the fastest. Allow them to see you carefully go after issues and follow up with them.</p><p></p><p>3. UPS UNIVERSITY!!!! Yes, use it. Take a course daily. Look at the resources and try applying one concept a day. I cannot stress enough how much it will help.</p><p></p><p>4. Remember that the people I quoted above are pessimist and won't ever put 100% into UPS. That vs your drive to be a leader will put you ahead of them. Also, they represent the mindset that is actually the cancer to the entire company.</p><p></p><p>5. Always find a way to learn at least one new thing from your manager or from a PT SUP Who has a lot of experience. Compare his successes and failures to that of other supervisors.</p><p></p><p>6. Study the numbers of the past. Look at how your belt performed and look for ways to set achievable goals and how you can make your team members feel like they are a part of the action.</p><p></p><p></p><p>I've made great strides by doing what I have mentioned as well as other things outside of work that have helped me(Reading). Set your own goals, walk your own path, learn from your mistakes, and above all else, have some fun. Yes, it is possible to have fun at UPS.</p></blockquote><p></p>
[QUOTE="brown_sup, post: 2416742, member: 64766"] Be sure to identify and steer clear of these types They are the ones who will point out the uptick in the hiring of minorties but won't say anything about the white males who've made everything about the numbers; and not about customer satisfaction and the morale of the workforce. Seriously, reread their comments and tell me the people that work around them are happy? I waqs just promoted in February. These are the things that worked for me. 1. When the FT SUP is training you, watch them. Watch what they look at, how they talk to the hourly, how often the do their 2 minute drills, % and so forth. Take notes and at the end of the shift ask those questions that require a lengthy explanation. During the shift, focus on egress, watching the clock and the change in flows. 2. Ask the hourly employees what they like and hate about the location individualloy and away from the ft. Again, take notes. Then find 3 common complaints that can be addressed the the fastest. Allow them to see you carefully go after issues and follow up with them. 3. UPS UNIVERSITY!!!! Yes, use it. Take a course daily. Look at the resources and try applying one concept a day. I cannot stress enough how much it will help. 4. Remember that the people I quoted above are pessimist and won't ever put 100% into UPS. That vs your drive to be a leader will put you ahead of them. Also, they represent the mindset that is actually the cancer to the entire company. 5. Always find a way to learn at least one new thing from your manager or from a PT SUP Who has a lot of experience. Compare his successes and failures to that of other supervisors. 6. Study the numbers of the past. Look at how your belt performed and look for ways to set achievable goals and how you can make your team members feel like they are a part of the action. I've made great strides by doing what I have mentioned as well as other things outside of work that have helped me(Reading). Set your own goals, walk your own path, learn from your mistakes, and above all else, have some fun. Yes, it is possible to have fun at UPS. [/QUOTE]
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New PT Supervisor...any applicable suggestions for surviving?
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