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<blockquote data-quote="PPH_over_9000" data-source="post: 5568714" data-attributes="member: 79761"><p>Lol, no sir. I've caught a lot of flak over calltag pick-ups that I've brought back to the building exactly as the customer left it.</p><p></p><p>It got to the point where one of my on-roads said "If it doesn't look like something you'd be comfortable delivering, it's probably not okay to pick up."</p><p></p><p>Problem is, when I tell a customer that I can't accept that they fire back with "Well Amazon said it was okay" and I still haven't figured out a response that will defuse the situation and not escalate into a complaint.</p><p></p><p>Now I'm all about doing what the custy wants. Like, you want to ship 30 loose items in a garbage bag? And you want me to just put the label on the plastic? Sure thing, boss, you got it.</p></blockquote><p></p>
[QUOTE="PPH_over_9000, post: 5568714, member: 79761"] Lol, no sir. I've caught a lot of flak over calltag pick-ups that I've brought back to the building exactly as the customer left it. It got to the point where one of my on-roads said "If it doesn't look like something you'd be comfortable delivering, it's probably not okay to pick up." Problem is, when I tell a customer that I can't accept that they fire back with "Well Amazon said it was okay" and I still haven't figured out a response that will defuse the situation and not escalate into a complaint. Now I'm all about doing what the custy wants. Like, you want to ship 30 loose items in a garbage bag? And you want me to just put the label on the plastic? Sure thing, boss, you got it. [/QUOTE]
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