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UPS Union Issues
NO STRIKE in 08
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<blockquote data-quote="Sammie" data-source="post: 194208" data-attributes="member: 8657"><p>We did <strong><em>SO MUCH</em></strong> damage to our customers in the last strike.... Would we dare drive away more business than we already have?</p><p> </p><p>I read comments from you all who are acknowledging the loss of business and how to go about getting it back..</p><p> </p><p>Certainly not by striking!!!</p><p> </p><p>The day before the '97 strike I called all of my 200 whatever customers and assured them that there would be no strike, because we really didn't think there would be. As a result, these companies trusted us and made no other plans. </p><p> </p><p>Customer service provided this bogus info all across the country; a very humiliating experience for both sides, not to mention UPS losing millions a day...</p><p> </p><p>When the strike did occur, our customers everywhere called Fedex and other such competitors, but "the other guys" turned them away for the most part because they couldn't begin to accommodate our 12 million daily packages. But you can bet they've realigned and would be better prepared for the next time...</p><p> </p><p>It would be very hard to regain the public's trust if we ever pulled this again.</p><p> </p><p>Imagine running a company and not getting your goods to your customers for 2 weeks. This brought about untold hardships to these businesses.</p><p> </p><p>But since our stock went public two years after the strike, I would hope this means neither side will wait until the last minute again to resolve issues.</p><p> </p><p>And now you can bet your bippy that Fedex and the Post Office, etc. are out there hot and heavy converting business, especially to the companies who still feel the burn from the last strike. What a great bargaining tool for them to have!!!!</p></blockquote><p></p>
[QUOTE="Sammie, post: 194208, member: 8657"] We did [B][I]SO MUCH[/I][/B] damage to our customers in the last strike.... Would we dare drive away more business than we already have? I read comments from you all who are acknowledging the loss of business and how to go about getting it back.. Certainly not by striking!!! The day before the '97 strike I called all of my 200 whatever customers and assured them that there would be no strike, because we really didn't think there would be. As a result, these companies trusted us and made no other plans. Customer service provided this bogus info all across the country; a very humiliating experience for both sides, not to mention UPS losing millions a day... When the strike did occur, our customers everywhere called Fedex and other such competitors, but "the other guys" turned them away for the most part because they couldn't begin to accommodate our 12 million daily packages. But you can bet they've realigned and would be better prepared for the next time... It would be very hard to regain the public's trust if we ever pulled this again. Imagine running a company and not getting your goods to your customers for 2 weeks. This brought about untold hardships to these businesses. But since our stock went public two years after the strike, I would hope this means neither side will wait until the last minute again to resolve issues. And now you can bet your bippy that Fedex and the Post Office, etc. are out there hot and heavy converting business, especially to the companies who still feel the burn from the last strike. What a great bargaining tool for them to have!!!! [/QUOTE]
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