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FedEx Discussions
No Tuesdays on Mondays
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<blockquote data-quote="snackdad" data-source="post: 996731" data-attributes="member: 30266"><p>One problem I ran into was when the customer knew the package was in the building and the trace showed a location scan. The customer was always a bit upset that we would hold it until the correct day and often times wanted to come to the station to pick it up a day early. Most of the time they were denied picking it up and it got them even madder at this stupid practice. Move em in move em out. We are not a storage facility we are a delivery service. Artificially manipulating productivity numbers just seem to make everyone happy, unless a courier does it, then it is OLCC time.</p></blockquote><p></p>
[QUOTE="snackdad, post: 996731, member: 30266"] One problem I ran into was when the customer knew the package was in the building and the trace showed a location scan. The customer was always a bit upset that we would hold it until the correct day and often times wanted to come to the station to pick it up a day early. Most of the time they were denied picking it up and it got them even madder at this stupid practice. Move em in move em out. We are not a storage facility we are a delivery service. Artificially manipulating productivity numbers just seem to make everyone happy, unless a courier does it, then it is OLCC time. [/QUOTE]
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