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Noncompliance Pickup Compliance
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<blockquote data-quote="dannyboy" data-source="post: 475380" data-attributes="member: 484"><p>Dill</p><p> </p><p>Thankyou for the spanking.</p><p> </p><p>You are right, I apologize to Helen and TPL. Both are drivers I would not only be proud to work next to, but would probably have a ball doing so.</p><p> </p><p>The kinder and gentler dannyboy.</p><p> </p><p>In response as to who decided what time range was for what stop, there were several issues that should have factored into that equation.</p><p> </p><p>Customer's needs, past practice, new volume that we got from other carriers, drivers ability to service that need. Hopefully all that was taken into consideration when setting the schedule.</p><p> </p><p>But I am sure as there is a sun shining today, there were routes, maybe even whole centers that were blindly and mindlessly filled in by managers or account execs. In that case the following applies.</p><p> </p><p>Folks, bottom line is that the customer depends on our being there when we are promised to be there. If a stop needs a change in time for what ever reason, there are ways to get it changed. Use the proper channels to get it done.</p><p> </p><p>Dont take it upon yourself to change what UPS tells you. That is the fast track to get into a load of trouble that you really dont want or need.</p><p> </p><p>Beyond that, work as instructed. Sometimes those instructions are almost insanity, I know that. But they are the boss. And as such, they are allowed to tell you what and how to do it. Follow that to the best of your ability, and when your ability fails, communicate that failure to them.</p><p> </p><p>Do that, and they can not find fault with your day.</p><p> </p><p>As for the money you make, no one ever said you did not earn every cent. Trust me, I know both of you earn it every day.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 475380, member: 484"] Dill Thankyou for the spanking. You are right, I apologize to Helen and TPL. Both are drivers I would not only be proud to work next to, but would probably have a ball doing so. The kinder and gentler dannyboy. In response as to who decided what time range was for what stop, there were several issues that should have factored into that equation. Customer's needs, past practice, new volume that we got from other carriers, drivers ability to service that need. Hopefully all that was taken into consideration when setting the schedule. But I am sure as there is a sun shining today, there were routes, maybe even whole centers that were blindly and mindlessly filled in by managers or account execs. In that case the following applies. Folks, bottom line is that the customer depends on our being there when we are promised to be there. If a stop needs a change in time for what ever reason, there are ways to get it changed. Use the proper channels to get it done. Dont take it upon yourself to change what UPS tells you. That is the fast track to get into a load of trouble that you really dont want or need. Beyond that, work as instructed. Sometimes those instructions are almost insanity, I know that. But they are the boss. And as such, they are allowed to tell you what and how to do it. Follow that to the best of your ability, and when your ability fails, communicate that failure to them. Do that, and they can not find fault with your day. As for the money you make, no one ever said you did not earn every cent. Trust me, I know both of you earn it every day. d [/QUOTE]
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