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Noncompliance Pickup Compliance
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<blockquote data-quote="reydluap" data-source="post: 475518" data-attributes="member: 1583"><p>Interersting thread.</p><p></p><p> I understand both sides of this topic to a point. But here is my dilemma. My route is the farthest from our Center(I drive an average of 220 miles a day). No one is around me for any help. When I'm heavy on the dispatch side, it's handled like "Too Bad/So Sad". So if I am dispatched within reason, I can make 95% of my pickups right on time. But if I'm dispatched on the higher side, I can't even get 30% compliance. My rural routes run around 50 miles alone on an average day. On the heavy days, if I tried to make the compliance numbers, I could put another 60 miles on my route easily by heading back into town and to make the PU'S and then going back out in the country past everything I just delivered.. So my Center Manager says to just make PU's when you can get there and the Center as a whole will correct my percentages as a whole.</p><p></p><p> My questions......Is Big Daddy sitting in an office some place watching me blow these PU times? Am I doing things wrong by saving 60 miles a day by making late PU times? Only one of these accounts really have any packages to ship, the others are sheet jerkers 1 package a week stops. All these PU accounts have my cell phone number.</p><p></p><p> I understand not picking up the accounts BEFORE the time slot allowed by Management. But if you are getting to these stops 30 minutes later than assigned, what's the problem?</p></blockquote><p></p>
[QUOTE="reydluap, post: 475518, member: 1583"] Interersting thread. I understand both sides of this topic to a point. But here is my dilemma. My route is the farthest from our Center(I drive an average of 220 miles a day). No one is around me for any help. When I'm heavy on the dispatch side, it's handled like "Too Bad/So Sad". So if I am dispatched within reason, I can make 95% of my pickups right on time. But if I'm dispatched on the higher side, I can't even get 30% compliance. My rural routes run around 50 miles alone on an average day. On the heavy days, if I tried to make the compliance numbers, I could put another 60 miles on my route easily by heading back into town and to make the PU'S and then going back out in the country past everything I just delivered.. So my Center Manager says to just make PU's when you can get there and the Center as a whole will correct my percentages as a whole. My questions......Is Big Daddy sitting in an office some place watching me blow these PU times? Am I doing things wrong by saving 60 miles a day by making late PU times? Only one of these accounts really have any packages to ship, the others are sheet jerkers 1 package a week stops. All these PU accounts have my cell phone number. I understand not picking up the accounts BEFORE the time slot allowed by Management. But if you are getting to these stops 30 minutes later than assigned, what's the problem? [/QUOTE]
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