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Noncompliance Pickup Compliance
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<blockquote data-quote="DS" data-source="post: 475597" data-attributes="member: 556"><p>Its not a big issue here.It has been mentioned at pcm's but the major push is on scanning everything(no edd here).</p><p> </p><p>What do you do if its a friday on a long weekend and you make a delivery at say 1pm,and the customer says we are closing up at 2pm today,you can take these 5 pkgs now because thats all we have today?</p><p>I just bring up the sched p/u and complete it right there,</p><p>Its what the customer wants,its what really happened,and if they question it,I have too much integrity to lie so thier compliance numbers will look good on paper.</p><p>On the other hand,if I show up at the sched p/u time and they ask if I can come back,I can usually accomodate them .</p><p>What kind of drugs are these morons on? Its not about numbers,its about satisfying the customer.There should be a use your brain compliance for the imbeciles that come up with this crap.</p></blockquote><p></p>
[QUOTE="DS, post: 475597, member: 556"] Its not a big issue here.It has been mentioned at pcm's but the major push is on scanning everything(no edd here). What do you do if its a friday on a long weekend and you make a delivery at say 1pm,and the customer says we are closing up at 2pm today,you can take these 5 pkgs now because thats all we have today? I just bring up the sched p/u and complete it right there, Its what the customer wants,its what really happened,and if they question it,I have too much integrity to lie so thier compliance numbers will look good on paper. On the other hand,if I show up at the sched p/u time and they ask if I can come back,I can usually accomodate them . What kind of drugs are these morons on? Its not about numbers,its about satisfying the customer.There should be a use your brain compliance for the imbeciles that come up with this crap. [/QUOTE]
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