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Noob Driver questions...
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<blockquote data-quote="mattwtrs" data-source="post: 319615" data-attributes="member: 1187"><p>A couple of years ago there was a change made to the no more free returns of packages to shippers. All packages being RTS'd now get charged back to the shipper. The only thing I know our clerk did is verify the contents to prevent any problems later. It's just easier to accept all packages that are refused and look like they will make it back to the shipper. I would usually tell customer I'll take care of things this time but a call tag or RS label is best.</p></blockquote><p></p>
[QUOTE="mattwtrs, post: 319615, member: 1187"] A couple of years ago there was a change made to the no more free returns of packages to shippers. All packages being RTS'd now get charged back to the shipper. The only thing I know our clerk did is verify the contents to prevent any problems later. It's just easier to accept all packages that are refused and look like they will make it back to the shipper. I would usually tell customer I'll take care of things this time but a call tag or RS label is best. [/QUOTE]
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