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Not a 'bonus' driver...
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<blockquote data-quote="BrownSuit" data-source="post: 350340" data-attributes="member: 14437"><p>If you knew that two of the pieces were Computer Equipment, likely insured for $300 a piece if they were monitors, why did you even attempt a cross delivery?</p><p></p><p>In my opinion, what you did was right. It is my understanding that Known Closed is to be reserved for Holidays and locations that are maybe closed on Fridays or Mondays (something like that).</p><p></p><p>The thing to keep in mind is that no matter what you put in, it is going to appear in the tracking information. This is the case with Voids, you can't back it out of the tracking information completely. Even if the customer can't see it, It's there.</p><p></p><p>If you can in good conscience sheet it realizing that if the customer calls in and says anything, that it's the correct information, your okay. It's all about being able to speak to your actions.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 350340, member: 14437"] If you knew that two of the pieces were Computer Equipment, likely insured for $300 a piece if they were monitors, why did you even attempt a cross delivery? In my opinion, what you did was right. It is my understanding that Known Closed is to be reserved for Holidays and locations that are maybe closed on Fridays or Mondays (something like that). The thing to keep in mind is that no matter what you put in, it is going to appear in the tracking information. This is the case with Voids, you can't back it out of the tracking information completely. Even if the customer can't see it, It's there. If you can in good conscience sheet it realizing that if the customer calls in and says anything, that it's the correct information, your okay. It's all about being able to speak to your actions. [/QUOTE]
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