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Not a 'bonus' driver...
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<blockquote data-quote="trplnkl" data-source="post: 354790" data-attributes="member: 13254"><p>I don't disagree with what you have typed. In our center, I am told in the whole district, if a business is closed every Monday it is supposed to be tagged and not loaded then recorded by clerks as "Known Closed". This does two things , first it reduces the amount of loading and unloading of the packages into the brown truck, reducing wear and tear. Secondly, it reduces the paid send agains for the center. The problem comes in when (1) the tag of "KC" is missed and packages are loaded anyway or (2) the customer is open on a day which they have told us that they will never be open. In case one, I simply make the del att and record them as "Clo1" as I would for any other business closed during normal operating hours. In case two, I say "I'm sorry, but YOU told us you would never be here on Mondays". Is all this UPS policy? Probably not, but then that's not MY problem, I have done as I have been instructed.</p><p> And IF Upstate's boss tells him to record them as CLO H, that's between him and the boss.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 354790, member: 13254"] I don't disagree with what you have typed. In our center, I am told in the whole district, if a business is closed every Monday it is supposed to be tagged and not loaded then recorded by clerks as "Known Closed". This does two things , first it reduces the amount of loading and unloading of the packages into the brown truck, reducing wear and tear. Secondly, it reduces the paid send agains for the center. The problem comes in when (1) the tag of "KC" is missed and packages are loaded anyway or (2) the customer is open on a day which they have told us that they will never be open. In case one, I simply make the del att and record them as "Clo1" as I would for any other business closed during normal operating hours. In case two, I say "I'm sorry, but YOU told us you would never be here on Mondays". Is all this UPS policy? Probably not, but then that's not MY problem, I have done as I have been instructed. And IF Upstate's boss tells him to record them as CLO H, that's between him and the boss. [/QUOTE]
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