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<blockquote data-quote="59 Dano" data-source="post: 5219123" data-attributes="member: 23516"><p>Here's a little secret.</p><p></p><p>I talk with and deal with people every day who have never touched a package. You know how many of them think they know all about the courier position, or ask "Why don't the drivers just do this or just do that" as if every solution should be that simple? Very few.</p><p></p><p>Now, how many couriers and other hourlies who not only have never been in any position of responsibility, let alone anything remotely resembling upper management, ask the same of upper management as if solving every issue is just that simple? Half, if not more. </p><p></p><p>If you think you're smart enough to do a better job that will increase profits, improve the customer experience, and improve employee morale then by all means let someone know because they'd throw so much money at you that you'd suffocate underneath it all.</p></blockquote><p></p>
[QUOTE="59 Dano, post: 5219123, member: 23516"] Here's a little secret. I talk with and deal with people every day who have never touched a package. You know how many of them think they know all about the courier position, or ask "Why don't the drivers just do this or just do that" as if every solution should be that simple? Very few. Now, how many couriers and other hourlies who not only have never been in any position of responsibility, let alone anything remotely resembling upper management, ask the same of upper management as if solving every issue is just that simple? Half, if not more. If you think you're smart enough to do a better job that will increase profits, improve the customer experience, and improve employee morale then by all means let someone know because they'd throw so much money at you that you'd suffocate underneath it all. [/QUOTE]
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