RTURNSONLY
Well-Known Member
Another Pandora box for Fedex???
I believe this lawsuit was the reason why couriers were given a handout last year explaining which types of stops constituted business and residential deliveries. We were told if you're going to make a mistake selecting "Business" or "Residential" for a stop it was better to select "Business" so the residential fee wasn't charged.
Yes, your completely right. We received the memo too and mngmt made us sign off on receipt. Like many times lately, only a lawsuit get things corrected @ Fedex.I believe this lawsuit was the reason why couriers were given a handout last year explaining which types of stops constituted business and residential deliveries.
Yes, your completely right. We received the memo too and mngmt made us sign off on receipt. Like many times lately, only a lawsuit get things corrected @ Fedex.
Lol. I guess Express has to do some pretty low down things just to be somewhat profitable. Wonder what UPS will stoop to.
The slipup by the media is relatively minor compared to the fact that this idiot can't understand orientation labels
They knew exactly what they were doing, and there's an email trail that proves it. As usual, the attempt is made to blame the courier for something that is basically institutionalized fraud. Fred could make more money by ripping-off customers, so he did it, hoping nobody would catch-on. The term used in the article (intentional decision) seems quite appropriate.
Just another example of how dishonest FedEx really is, but always remember, "We deny all wrongdoing, and will vigorously defend ourselves in court". I'll bet the document shredders have been working OT for a long time now, but it's kind of hard to shred an email.
The slipup by the media is relatively minor compared to the fact that this idiot can't understand orientation labels
They changed the policy to charge more for a resi delivery basically to mirror our main competitor. The same goes for the charges for distance travelled for a package. Fedex used to charge a single rate regardless how far the package travelled. I could be wrong but I believe the reasoning for charging extra for a resi is that with a business-type delivery, chances are stops are more dense, while resis usually are single package stops. At the end of the day, what it boils down to is, more $$$ for the company' s deep pockets.And, as far as resi. dels. why do we charge *extra* for them? Your typical *commercial* del. takes more time b'c they're on the phone with a cust., they want you to take it to a specific place, they want to examine and speculate about who it should go to and blah blah blah. Whereas with a resi., drop it and run.
Another Pandora box for Fedex???
What? Are you sure about this TUT? At my station, when couriers go out on STD, everyone communicates with the Distric Office by way of emails. Its better than calling since it creates a paper trail.Fedex just banned email company wide, no longer wants to be liable for employees.
That looks like Botox. I wouldn't be too concerned about it's orientation.
And, as far as resi. dels. why do we charge *extra* for them? Your typical *commercial* del. takes more time b'c they're on the phone with a cust., they want you to take it to a specific place, they want to examine and speculate about who it should go to and blah blah blah. Whereas with a resi., drop it and run.