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"On Topic" is this ethical?
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<blockquote data-quote="just chillin&#039;" data-source="post: 3219087" data-attributes="member: 33261"><p>or......</p><p>its scanned in the diad by the driver as refused, didn't want (with damage typed in the remarks). then its given to the address correction clerk who changes the refused in E2DC program to "hold for inspection/notify shipper". then it goes to the damage clerk for processing in his computer. damages are NEVER scanned with diad as missed or damaged here regardless of corporate diad training. oms gets phone calls all the time from customers complaining that they waited home for there monster box of put together furniture only to see it online tracking as refused when they never get it. i feel its falsifying records the way its done now. why cant the diad have a hold for inspection exception is beyond me expect maybe for the fact that it would be abused for hiding legitimate missed pieces</p></blockquote><p></p>
[QUOTE="just chillin', post: 3219087, member: 33261"] or...... its scanned in the diad by the driver as refused, didn't want (with damage typed in the remarks). then its given to the address correction clerk who changes the refused in E2DC program to "hold for inspection/notify shipper". then it goes to the damage clerk for processing in his computer. damages are NEVER scanned with diad as missed or damaged here regardless of corporate diad training. oms gets phone calls all the time from customers complaining that they waited home for there monster box of put together furniture only to see it online tracking as refused when they never get it. i feel its falsifying records the way its done now. why cant the diad have a hold for inspection exception is beyond me expect maybe for the fact that it would be abused for hiding legitimate missed pieces [/QUOTE]
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"On Topic" is this ethical?
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