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<blockquote data-quote="brownIEman" data-source="post: 607654" data-attributes="member: 14596"><p>Yes, UPS is not competitive because drivers are making $30/hour. OR more accurately, UPS is not competitive because UPS drivers make $30/hour and their counterparts in other companies make more like $20. </p><p></p><p>Customer service? That has been tried before. Just put more drivers on, lighten their work load and give them the flexibility to go above and beyond for the customer. Then customers will jump on board to give us the packages we will be charging them 30% more than the competition does to do basically the same thing. </p><p></p><p>UPS is not trying to screw anybody. UPS is trying to survive and not go the way of GM. To say UPS is trying to screw labor when they pay their labor so much more than anyone else in the industry is just plain insulting.</p><p></p><p>If the model of high cost, high price and high level of service where a good model for competing in the general marketplace, Wal-mart would have gotten their clock cleaned years ago.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 607654, member: 14596"] Yes, UPS is not competitive because drivers are making $30/hour. OR more accurately, UPS is not competitive because UPS drivers make $30/hour and their counterparts in other companies make more like $20. Customer service? That has been tried before. Just put more drivers on, lighten their work load and give them the flexibility to go above and beyond for the customer. Then customers will jump on board to give us the packages we will be charging them 30% more than the competition does to do basically the same thing. UPS is not trying to screw anybody. UPS is trying to survive and not go the way of GM. To say UPS is trying to screw labor when they pay their labor so much more than anyone else in the industry is just plain insulting. If the model of high cost, high price and high level of service where a good model for competing in the general marketplace, Wal-mart would have gotten their clock cleaned years ago. [/QUOTE]
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